When you download the App and create an account ("Account"), we may collect certain information ("Registration Information") about you, such as:
Name
Username
Email address
Mobile number
Gender identity
Date of birth
Sexual preference
Location
You will also may be required to create a password in connection with the registration of your Account. The information we collect helps to enhance the App and verify our Users. Registration Information such as your name and username may be visible to the public.
We may ask you to provide your full name, address and email address or phone number. Such details may be shared with third parties for purposes relating to, for example, any of our loyalty programs, sending gifts or delivery of merchandise.
We may also collect additional information in connection with your use of Quivity, for example if you use our some additional features in Quivity.
If you contact our Customer Support team, we will receive your email address, and may track your IP address as well as the information you send to us to help resolve your query. We will keep records of our communications with you, including any complaints that we receive from you about other Users (and from other Users about you).
We recommend and encourage you (and all our members) to think carefully about the information you disclose about yourself. We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers' licence details and other sensitive information on your profile which is open to abuse and misuse.
Please be careful about posting sensitive details about yourself on your profile such as your religious denomination and health details. Please remember that photographs that you post on Quivity may reveal information about yourself as well. Where you do upload and choose to tell us sensitive information about yourself, you are explicitly consenting to our processing of your information and making this public to other users.
When you post information about yourself or use the messaging function, the amount of personal information you share is at your own risk.If you post anything that is inconsistent with our Terms and Conditions, we reserve the right to terminate your Account .
To prevent abuse of the app/site, Quivity uses automated decisions to block accounts as part of its anti-spam procedures. In order to do this, our systems check accounts and messages for content that indicates breaches of our Terms and Conditions. If an account or message meets certain criteria that demonstrate that the Terms and Conditions are likely to have been breached, the relevant account will automatically be blocked.
If you decide to purchase any of our premium services, we will process your payment information and retain this securely for the prevention of fraud and for audit/tax purposes.
Finally, we want to keep in touch with you to make sure you know about the great promotions and offers we have available. If you’ve told us it’s OK, we will use your email address and phone number to send you information on these. You can withdraw this consent at any time.
By using the App, you acknowledge that Quivity is a global app operating through servers located in a number of countries around the world. If you live in a country with data protection laws, the storage of your personal data may not provide you with the same protections as you enjoy in your country of residence.
This information is required when using the app in order to offer you the service. We use this information to display the marks around you while using the app and provide you the level of service expected. We collect information about your longitude and latitude and this information is not needed nor recorded when the app is in background. You can change the location services permissions for this app at any time by the following methods:
iPhone — settings, privacy, location services, Quivity
Android — settings, location, Quivity, permissions, location
We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law.
In practice, we delete or anonymise your information upon deletion of your account (following the safety retention window), unless:
a- We must keep it to comply with applicable law (for instance, some “traffic data” is kept for one year to comply with statutory data retention obligations)
b- We must keep it to evidence our compliance with applicable law (for instance, records of consents to our Terms, Privacy Policy and other similar consents are kept for five years)
c- There is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved, or
d- The information must be kept for our legitimate business interests, such as fraud prevention and enhancing users' safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behaviour or security incidents from opening a new account.
We may collect information about your device when you use the App including the unique device identifier, device model, operating system, and MAC address.
We may keep track of how you interact with links available on Quivity including third party services and clients by redirecting clicks or through other means. We may share aggregate click statistics such as how many times a particular link was clicked on.
Please note that your content will be visible to anyone on the platform and may also be accessed or shared by your friends and followers, third parties such as search engines, content aggregators and news sites as well as from Quivity for promotional or explanatory purposes.
We use and may allow others to use cookies and similar technologies (e.g., web beacons, pixels) to recognize you and/or your device(s). You may read our Cookie Policy for more information on why we use them (such as authenticating you, remembering your preferences and settings, analyzing site traffic and trends, delivering and measuring the effectiveness of advertising campaigns, allowing you to use social features) and how you can better control their use, through your browser settings and other tools.
- Offer you our services and features
- Contact you with information about the App (e.g., updates and new offerings)
- Personalise the App and the content we deliver to you
- Conduct research and analytics about how you use and interact with the App
- Resolve disputes between you and other Users, and
- Investigate fraud, protect our legal rights, and to enforce our Terms & Conditions.
Your Consent – If you consent, we may share or disclose your Registration Information, such as when you use a third party web client or application to access your Account.
Service Providers - We engage certain trusted third parties to perform functions and provide services to us. We may share your Registration Information with these third parties, but only for the purposes of performing these functions and providing such services e.g. information technology companies (hardware and software) which provide services to support our products. All of our service providers must agree to strict confidentiality obligations.
Moderators – To monitor activity on the apps and approve content.
Payment Processing and Telecommunications Companies – To facilitate payments for our premium services.
Law and Harm - We will cooperate with all third parties to enforce their intellectual property or other rights. We will also cooperate with law enforcement enquiries from within or outside your country of residence where we are required to by law or to protect the vital interests of a person. This may include preserving or disclosing any of your information, including your Registration Information, if we believe in good faith that it is necessary to comply with a law or regulation, or when we believe that disclosure is necessary to comply with a judicial proceeding, court order, or legal request; to protect the safety of any person; to address fraud, security or technical issues e.g. through anti-spam providers to protect the service from criminal activity or to protect our rights or property or those of third parties. In such cases we may raise or waive any legal objection or right available to us.
Business Transfers - In the event that Quivity or any of our affiliates undergoes a business transition or change of ownership, such as a merger, acquisition by another company, re-organisation, or sale of all or a portion of its assets, or in the event of insolvency or administration, we may be required to disclose your personal data.
Aggregated Information – We may share aggregated information with third parties that includes your personal data (but which doesn’t identify you directly) together with other information including log data for industry analysis and demographic profiling. You may opt-out of receiving marketing messages by using the opt-out mechanisms and links provided in each email.
We ensure these parties must adhere to strict data protection and confidentiality provisions that are consistent with this Policy. Measures are taken to ensure that the data shared is non-attributable to the greatest extent possible.
When using Quivity, you should assume that anything you post or submit on the App may be publicly-viewable and accessible, both by Users of the App and non-Users of the App. We want our users to be careful about posting information that will eventually be made public.
Warning: Even after you remove information from your profile or delete your Account, copies of that information may still be viewable and/or accessed to the extent such information has been previously shared with others, or copied or stored by other Users or to the extent such information has been shared with search engines. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information they may retain such information to the extent permitted under their terms of service or privacy policies.
Removed and deleted information may persist in backup copies for up to 30 days to enable restoration, but will not be available to others in the meantime.
Unfortunately no website or Internet transmission is ever completely 100% secure and even we cannot guarantee that unauthorised access, hacking, data loss or other breaches will never occur, but here are some handy tips to help keep your data secure:
Please make sure you log out of your Account after use as you never know who may stumble onto your Account
If you authenticate using a pawssword, please don't share your password with anyone else
If you authenticate using a pawssword, change your social media password periodically.
We cannot guarantee the security of your personal data while it is being transmitted to our site and any transmission is at your own risk.
WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ANY BREACHES OF SECURITY, DAMAGE TO YOUR DEVICE, OR ANY LOSS OR UNAUTHORISED USE OF YOUR REGISTRATION INFORMATION OR OTHER DATA.
Right to be informed: what personal data an organisation is processing and why (this notice).
Right of access: you can request a copy of your data.
Right of rectification: if the data held is inaccurate, you have the right to have it corrected.
Right to erasure: you have the right to have your data deleted in certain circumstances.
Right to restrict processing: in limited circumstances, you have the right to request that processing is stopped but the data retained.
Right to data portability: you can request a copy of your data in a machine-readable form that can be transferred to another provider.
Right to object: in certain circumstances (including where data is processed on the basis of legitimate interests or for the purposes of marketing) you may object to that processing.
Rights related to automated decision making including profiling: there are several rights in this area where processing carried out on a solely automated basis results in a decision which has legal or significant effects for the individual. In these circumstances your rights include the right to ensure that there is human intervention in the decision-making process.
Quivity has a designated DPO and he can be reached at:
DPO officer,
Quivity Limited,
Ground Floor,
71 Lower Baggot Street,
Dublin 2,
Co. Dublin,
D02 P593,
Ireland
or via request at the Support Center Page
If you want to exercise any of your rights listed above please submit your request at the Support Center Page
How we protect your data?
We work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure. We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures. We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately here
Data hosting
We want you to be able to access Quivity wherever you happen to be in the world. To enable us to provide that service, we operate in conjunction with third parties for the data hosting and maintenance. Data is stored, but not limited to US. We follow a strict vetting process prior to engaging any third party.
Does Quivity collect any other personal data about me?
If you contact our Customer Support team, we will receive your email address, and may track your IP address, as well as the information you send to us to help resolve your query. We will keep records of our communications with you, including any complaints that we receive from you about other users (and from other users about you).